topic Re: Recovery code in Email

Recovery code

Rickster77 — Fri, 06 Mar 2026 23:12:11 GMT

Where would the recovery code be sent, if you cant access your emails

Re: Recovery code

Mark39 — Fri, 06 Mar 2026 23:21:46 GMT

@Rickster77 it was displayed on screen for exactly that reason, when you first set up 2 step verification, with a recommendation that you make a separate note of it.

Re: Recovery code

caesarome — Sat, 07 Mar 2026 05:41:18 GMT

@Rickster77

When setting this up you had to tick a box to say you had made a note of the recovery code so if you have not done this then you will have to contact Sky to ask them to do this for you. Don't let them wrongly tell you that you need to go to Yahoo as they can not help with a Sky email account.

Re: Recovery code

Rickster77 — Wed, 11 Mar 2026 09:24:52 GMT

So, my phone was stolen, I don't have access to my phone number, and when I saved the screenshot, for some reason, it wasn't backed up....I know have to wait for 14 days for Yahoo to remove the 2-step verification

Re: Recovery code

caesarome — Wed, 11 Mar 2026 09:38:34 GMT

@Rickster77 wrote:

..I know have to wait for 14 days for Yahoo to remove the 2-step verification

This is all you can do annoying as it is and hopefully when this jas been done you should have access to your account again.