https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204496#M107058 <P>We will need a lot more info to be able to help.</P><P>How old is this old account and when was it last used. What kind of phone Android or iPhone?</P><P>Those will do to start.</P> Tue, 03 Feb 2026 16:04:19 GMT jayach 2026-02-03T16:04:19Z https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204490#M107057 Cannot retrieve old email account on new phone Tue, 03 Feb 2026 15:54:54 GMT https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204490#M107057 Christine312 2026-02-03T15:54:54Z https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204496#M107058 <P>We will need a lot more info to be able to help.</P><P>How old is this old account and when was it last used. What kind of phone Android or iPhone?</P><P>Those will do to start.</P> Tue, 03 Feb 2026 16:04:19 GMT https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204496#M107058 jayach 2026-02-03T16:04:19Z https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204498#M107059 <P>....and can you log in here: <A href="https://www.sky.com/signin/email" target="_blank">www.sky.com/signin/email</A></P> Tue, 03 Feb 2026 16:05:14 GMT https://helpforum.sky.com/t5/Email/Missing-email-account/m-p/5204498#M107059 Mark39 2026-02-03T16:05:14Z