https://helpforum.sky.com/t5/Email/No-mobile-coverage/m-p/5198627#M107009 <P>I am on an extended holiday in Australia and have no mobile coverage. I cannot get to my emails because of the two step verification process . the OTP text is not coming and my recovery code is in England and I cannot remember it. When I was here 2 years ago I had not set up 2 stage so it was not a problem . This now means I cannot access my flight tickets and details. I am 83yrs and would like to get home !!!&nbsp;&nbsp;</P><P>Help any solutions welcome. Thanks.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 26 Jan 2026 13:59:39 GMT PottiDotti 2026-01-26T13:59:39Z https://helpforum.sky.com/t5/Email/No-mobile-coverage/m-p/5198627#M107009 <P>I am on an extended holiday in Australia and have no mobile coverage. I cannot get to my emails because of the two step verification process . the OTP text is not coming and my recovery code is in England and I cannot remember it. When I was here 2 years ago I had not set up 2 stage so it was not a problem . This now means I cannot access my flight tickets and details. I am 83yrs and would like to get home !!!&nbsp;&nbsp;</P><P>Help any solutions welcome. Thanks.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 26 Jan 2026 13:59:39 GMT https://helpforum.sky.com/t5/Email/No-mobile-coverage/m-p/5198627#M107009 PottiDotti 2026-01-26T13:59:39Z https://helpforum.sky.com/t5/Email/No-mobile-coverage/m-p/5198749#M107012 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4458779">@PottiDotti</a>&nbsp;</P> <P>To get to your emails you will need internet access on your mobile so either mobile data or Wi-Fi connection so can you get either of these.</P> <P>&nbsp;</P> <P>Is your mobile connected to a network ?</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 26 Jan 2026 16:10:00 GMT https://helpforum.sky.com/t5/Email/No-mobile-coverage/m-p/5198749#M107012 caesarome 2026-01-26T16:10:00Z