topic Re: Sky email problems in Email

Sky email problems

Dj991 — Tue, 13 Jan 2026 14:17:03 GMT

Is anyone else having to change their yahoo email password on a daily basis. It can be working for hours and then says I have to verify myself as the password is incorrect. I have spent hours on the phone to sky who sort it only to have the same problem the next day. Any advice would be appreciated. Thanks

Re: Sky email problems

Mark39 — Tue, 13 Jan 2026 14:37:26 GMT

@Dj991 I've not seen any other reports of this. Are you logging in via your browser? Or using an email app? Have you tried setting up 2 step verification to see if that stops this happening?

Re: Sky email problems

Dj991 — Tue, 13 Jan 2026 14:50:29 GMT

Hi, thanks for the reply. Im using the app on my Samsung phone, but I then try to verify myself through the sky website and get the same answer of an incorrect password. Im getting paranoid now as I don't know if my email has been compromised. Do I need to set up a 2 step verification to stop this.

Re: Sky email problems

Mark39 — Tue, 13 Jan 2026 15:11:05 GMT

@Dj991 I'd have the same concern about compromise. I'd certainly try 2 step verification to see if it stops it. If you choose to give it a try, be sure to make a separate note of the Recovery Code that will be shown on screen, as Sky recommends. It's your 'get out of jail card' if 2 step verification goes wrong.