topic Re: Deleted Inbox mail in Email

Deleted Inbox mail

JBeee — Tue, 16 Dec 2025 12:10:01 GMT

Have noticed that Inbox emails ane held for 6 ths then disappear. Do not show in delete or archive. On using Search no inbox mails show beyond 6 mths but all sent emails to search subject do.

Any help will be appreciated. thanks

John

Re: Deleted Inbox mail

Mark39 — Tue, 16 Dec 2025 13:21:31 GMT

@JBeee if you're using an app to access your email that wouldn't be unusual. They haven't disappeared, it's simply that the app only displays the more recent emails.

They should all still be there if you log in via sky,com, using your browser: www.sky.com/signin/email

Re: Deleted Inbox mail

JBeee — Tue, 16 Dec 2025 13:30:11 GMT

Thank Mark

I'll check this.

regards