topic Re: Duplicate emails in Email

Duplicate emails

JH61 — Thu, 11 Dec 2025 17:03:08 GMT

Since yesterday, every email that has arrived in my inbox is duplicated.

So whether its a marketing type email, business related or personal email to me, I am receiving two of them at once.

I'm not sure if it's a Yahoo fault, a sky fault or if I've somehow instigated this.

Either way, if anyone has a suggestion on how to rectify this, I would be very grateful.

Thanks

Re: Duplicate emails

caesarome — Thu, 11 Dec 2025 17:31:06 GMT

@JH61

How are you accessing your emails so do you login in here or use an app:

https://skyid.sky.com/signin/email/

Re: Duplicate emails

JH61 — Thu, 11 Dec 2025 17:40:35 GMT

Yes

I have Sky .com as an opening tab on chrome and then sign in to skyemailusing the sky drop down menu on the top right.

Re: Duplicate emails

caesarome — Thu, 11 Dec 2025 19:34:33 GMT

Do you also access your emails on any other devices ?

Have you checked that any filters you might have set up could be causing this ?

Re: Duplicate emails

JH61 — Thu, 11 Dec 2025 21:18:03 GMT

I check emails on my phone and on my laptop sometimes. I dont think I have any specific filters.

I was trying to check how I can change my autofill settings recently as my email address autofill had started showing two full stops in the address, which was annoying. I know I logged in and out of chrome and gmail. The email address I use though is a sky.com, not a gmail one.