topic Re: Email concern in Email

Email concern

CABA — Tue, 18 Nov 2025 17:27:39 GMT

I received an email from Sky with a code to reset my password. However I didn't need or ask to reset my password

and the email address it was sent to is an email address of mine that I do not use for Sky. I am trying to report this to Sky,

but cannot find a way to do this, as it is not a scam email. Should I just ignore it? I appreciate any help.

Re: Email concern

caesarome — Tue, 18 Nov 2025 18:04:34 GMT

@CABA

If you didn't request this emai then it might not actually be from Sky but instead by a scammer who is trying to capture your Sky account details so they can order phones and tablets.

If you want to forward this email to Sky then you can do so via this address but it is unlikely you will receive a reply:

abuse@sky.uk

Re: Email concern

RS730 — Sat, 29 Nov 2025 08:43:59 GMT

I received an email with a coe in it to reset my password. Is this a scam email

Re: Email concern

Mark39 — Sat, 29 Nov 2025 09:15:10 GMT

@RS730 wrote:

I received an email with a coe in it to reset my password. Is this a scam email

@RS730 your question is no different to the original poster's. Read the reply to that.

Re: Email concern

caesarome — Sat, 29 Nov 2025 09:42:48 GMT

@RS730 wrote:

I received an email with a coe in it to reset my password. Is this a scam email

@RS730

Have to set up two factor authentication on either your Sky account or your Sky email account, if you have then this is why you have received it. If you haven't set this up then my post above yours might apply.