topic Re: ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MO in Email

ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MOZZ

mancmozz — Fri, 21 Nov 2025 14:46:24 GMT

EVERY DAY I LOG ONTO MY LAPTOP AND GO TO MY EMAIL IT ASKS ME FOR A CODE NUMBER WHICH IS SENT TO MY PHONE THEN I ENTER IT ON MY LAPTOP TCK THE 30 DAYS MEMORY AND NEXT DAY I HAVE TO DO IT ALL AGAIN ??? IT NEVER REMEMBERS ITS DRIVING ME MAD , PLEASE HELP ,MOZZ

Re: ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MO

Mark39 — Fri, 21 Nov 2025 15:01:15 GMT

@mancmozz

IT DOES THE SAME FOR ME TOO.

UNTIL/UNLESS SKY FIX IT YOUR OPTIONS ARE EITHER TO PUT UP WITH IT (THINK OF IT AS A SECURITY ENHANCEMENT) OR TURN OFF 2 STEP LOGIN.

IF YOU DO TURN IT OFF, MAKE SURE YOU HAVE A STRONG PASSWORD, SO NOT A WORD YOU CAN FIND IN A DICTIONARY, NOT A NAME OR ANYTHING PERSONAL TO YOU OR YOUR FAMILY.

(POSTED IN CAPS TO IMPROVE LEGIBILITY FOR THE POSTER)

Re: ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MO

mancmozz — Fri, 21 Nov 2025 15:11:49 GMT

HI MARK THANKS , HOW DO I GET RID OF 2 STEP VERIFICATION PLEASE ?????? MOZZ

Re: ACCESSING MY EMAIL ON MY LAPTOP , PROBLEMS PROBLEMS ,PLEASE HELP PARTIALLY SIGHTED 75 YRS OLD MO

Mark39 — Fri, 21 Nov 2025 15:26:42 GMT

@mancmozz

THE BELOW IS FROM SKY'S HELP:

YOU CAN TURN OFF 2 STEP VERIFICATION PERMANENTLY

1. SIGN IN TO your online account manager.

2. CHOOSE TURN OFF

3. SKY WILL SEND YOU A SIX DIGIT CODE BY TEXT.

4. ENTER THIS CODE WHEN PROMPTED AND SELECT CONTINUE.

5. TWO-STEP VERIFICATION IS NOW OFF,.