topic Re: Unable to send emails in Email

Unable to send emails

StevenRamshaw — Wed, 12 Nov 2025 07:54:43 GMT

When sending emails I get a message saying unable to reconise server.

Re: Unable to send emails

Mark39 — Wed, 12 Nov 2025 09:02:03 GMT

@StevenRamshaw are ypu using an email app? Are,you able to send successfully if you log into your email account here: www.sky.com/signin/email

Re: Unable to send emails

Brian+Penfold — Wed, 12 Nov 2025 12:49:02 GMT

I cant either! Trying to send from my sky account to my outlook account on outlook/365 and getting system administrator: undeliverable.

Your message did not reach some or all of the intended recipients.

I've not made any changes and have been sending this way for years. Only my personal sky mail account affected, and the webapp is fine

Re: Unable to send emails

Mark39 — Wed, 12 Nov 2025 14:11:24 GMT

@Brian+Penfold for clarity, are you getting the 'undeliverable' message when sending via an app? Do they send ok when you're using webmail via sky.com?

Re: Unable to send emails

twilight+princess — Wed, 12 Nov 2025 16:25:41 GMT

Are you sending the email to multiple receipients? If yes then some of the recipient's accounts are blocking the email thinking it is spam, try sending to a smaller number of recipients or even sending individual emails to those which return the undeliverable message.