topic Re: SKY New-voice on sent emails in Email

SKY New-voice on sent emails

sky+at+last — Fri, 17 Oct 2025 11:29:31 GMT

After solving my emails going to Archive ( via a filter) I now have my emails showing Sky NEW-VOICE plus my real address.

How do I get rid of it?

Re: SKY New-voice on sent emails

caesarome — Fri, 17 Oct 2025 12:20:47 GMT

@sky+at+last

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make a change then logout and change your password:

https://skyid.sky.com/resetpassword/

You might want to give some thought to setting up two step verification as per this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

If you do set this up it in important that you make a note of and keep safe the recovery code.

Re: SKY New-voice on sent emails

sky+at+last — Fri, 17 Oct 2025 13:04:56 GMT

Thank you so much !

Eventually I found where the 'SKY NEW-VOICE ' was stored and could remove it !

Not the faintest idea how it got there.

Re: SKY New-voice on sent emails

caesarome — Fri, 17 Oct 2025 15:08:44 GMT

@sky+at+last

Are you sure nobody has gotten access to your account ?

Re: SKY New-voice on sent emails

sky+at+last — Fri, 17 Oct 2025 15:13:45 GMT

I had used the 6 numbers second proof for ages, and changed my password, which I have done again.

It all started when SKY bless'em decided they would ignore my email use every day for years, and repeated sign-ons which was supposed to stop threatened account deletion.

All my incoming mail went to Archive which I didn't pick up on for 3 days....

Filters gone amok!

Re: SKY New-voice on sent emails

Mark39 — Fri, 17 Oct 2025 15:27:17 GMT

@sky+at+last it does sound like unauthorised access. It's something a scammer would do. Did you reset your password, as suggested?

Re: SKY New-voice on sent emails

caesarome — Fri, 17 Oct 2025 15:49:05 GMT

@sky+at+last wrote:

All my incoming mail went to Archive which I didn't pick up on for 3 days....

Filters gone amok!

Did you also find some filters had been setup that you did not create because if so that along with this New Voice issue does suggest that somebody has access to your email account.

Re: SKY New-voice on sent emails

sky+at+last — Fri, 17 Oct 2025 16:07:18 GMT

Yes I changed my password on first discovery, and again since.

No evidence of any intrusion since each passwords changed.

Thanks for responses.