topic Re: sky email generate an app password in Email

sky email generate an app password

scotty10467 — Wed, 08 Mar 2023 00:10:29 GMT

hi i was wondering if you can help i will be setting my sky yahoo mail onto microsoft outlook and i cant remember how to generate an app password any help would be great

andy

Re: sky email generate an app password

caesarome — Wed, 08 Mar 2023 06:32:07 GMT

@scotty10467

You can do that here:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Make sure when setting it up that you select Other as the email provider and use these settings:

Incoming Mail (IMAP) Server

Server - imap.tools.sky.com
Port - 993
Requires SSL - Yes

Outgoing Mail (SMTP) Server

Server - smtp.tools.sky.com
Port - 465
Requires SSL - Yes
Requires authentication - Yes

Re: sky email generate an app password

Anna55 — Sat, 03 Feb 2024 15:30:46 GMT

This advice is spot on. It is a shame the sky helpdesk advisers dont know this!

Re: sky email generate an app password

fletpablo — Mon, 29 Apr 2024 22:48:38 GMT

I have same probelmGenrate password for Outllook when you sign into sky from link

its not clear your look for password generated but the link does not take you into that any clues

Re: sky email generate an app password

Mark39 — Tue, 30 Apr 2024 07:02:02 GMT

@fletpablo can ypu clarify the problem you're having? The link correctly takes you to the app password generator.

Re: sky email generate an app password

fletpablo — Tue, 30 Apr 2024 07:31:54 GMT

This message was authored by:Mark39 Re Mark 39 thank you replying can you clarify as its not clear when you see password how do you transfer in my case to Outlook 365 as i am changing password for sky log in then you have to go to sky app log in for password generated passwords i see you gave the settings for protocol for Microsoft outlook but how does the app passwords sent to my outlook365 Microsoft i believe you have to copy password generated from sky appp then how does it tranfer to outlook

Re: sky email generate an app password

caesarome — Tue, 30 Apr 2024 08:46:18 GMT

You can generate it here:

https://www.sky.com/sky-yahoo-mail/manage-apps?client=email

Then copy and paste it to Outlook as it replaces your usual email password.

Re: sky email generate an app password

Mark39 — Tue, 30 Apr 2024 09:17:40 GMT

@fletpablo wrote:

i believe you have to copy password generated from sky appp then how does it tranfer to outlook

Yes, copy the password generated via the link and paste it into Outlook's password box in place of your normal Sky password. You have to do it manually by copy and pasting. It's not automatically transferred to Outlook.

Re: sky email generate an app password

jayach — Tue, 30 Apr 2024 09:52:29 GMT

@fletpablo

Hopefully the previous replies have helped, but if not, please try to use some punctuation in your queries.

It is extremely difficult to decipher just what you are asking.

Re: sky email generate an app password

fletpablo — Tue, 30 Apr 2024 10:44:44 GMT

I am sorry maybe i should explain its not something you would write to tell anyone but since you mentioned i should explain i am Dyslexic have improved a lot but its Difficult

thanks for information on correct procedure

Re: sky email generate an app password

Mangu — Mon, 10 Feb 2025 14:40:10 GMT

This work arround was spot on. I struggled for days to get it to work after I changed my phone. I happy it is working now Thanks.😌

Re: sky email generate an app password

DanDoc — Thu, 09 Oct 2025 11:05:50 GMT

I need some help on this - the thread all makes sense but now when i go to generate the password through the sky web page I get - 'it looks like you're having connection problems'

It doesn;t actually generate a 16 digit app password.

Can anyone else get the password generator to work at the moment?

It doesn;t matter if i click phone/computer/tablet etc. and I've tried it on a few devices and wifi links.

Cheers

Re: sky email generate an app password

nexus+sixx — Tue, 14 Oct 2025 10:58:01 GMT

Were you able to sort this out as I am too trying to get a password for Outlook but havig the same issue as you in that

the password generator does not seem to be working

thanks

Re: sky email generate an app password

Mark39 — Tue, 14 Oct 2025 12:09:15 GMT

@nexus+sixx wrote:

Were you able to sort this out as I am too trying to get a password for Outlook but havig the same issue as you in that

the password generator does not seem to be working

Is this via your computer, phone or tablet?

Re: sky email generate an app password

nexus+sixx — Tue, 14 Oct 2025 12:50:47 GMT

Hi Mark

I have had to do a re-install of windows 10 on a desktop PC . I have installed office 2021 and are using Outlook classic.

I have updated the IMAP details in line but as it wont accept my password I guess that I need to generate a new one

but the web link does not seem to work now.

thanks

Re: sky email generate an app password

Mark39 — Tue, 14 Oct 2025 13:35:43 GMT

@nexus+sixx yes, there have been recent posts reporting that the app password generator isn't working - with a 'you're not connected' type of error message.

You could try clearing your browser cache (cookies etc) after closing all sky.com websites to see if that resolves it. Otherwise it might be a call to Sky, I'm afraid.

Re: sky email generate an app password

nexus+sixx — Tue, 14 Oct 2025 14:36:06 GMT

OK, thanks Mark

Re: sky email generate an app password

jayach — Tue, 14 Oct 2025 20:41:53 GMT

I have just tried, and successfully generated a new password.

Instead of using the well known direct links I accessed the generator via this page, so perhaps try that yourself.

Problems accessing your Sky.com email from your email app | Sky Help | Sky.com | Sky Help | Sky.com

Re: sky email generate an app password

nexus+sixx — Tue, 14 Oct 2025 21:23:58 GMT

thanks for your reply.

I have just tried your new link using my iPad but it still comes up with the same error message. "Sorry, something seems to have gone wrong. Please check your connection and try again later."

what hardware did you use to successfully generate the password and what options did you select?
thanks

Re: sky email generate an app password

scotty10467 — Tue, 14 Oct 2025 23:44:20 GMT

i have found out that with microsoft office 2021 and 2024 you dont need to generate as i have beenable to use outlook as my email client and never had a problem from then i am not sure how anyother email client will work

scotty