topic Re: Restore Yahoo Mail on my phone. in Email

Restore Yahoo Mail on my phone.

Andy2121 — Sun, 05 Oct 2025 19:38:09 GMT

Following a recent trip to Morocco during which I could not access email on my phone, I am unable to restore the facility. I deleted the Yahoo Mail app and re-installed but cannot now access email. Any suggestions?

Re: Restore Yahoo Mail on my phone.

caesarome — Sun, 05 Oct 2025 20:44:16 GMT

@Andy2121

When you login to the Yahoo email app what is happening ?

Re: Restore Yahoo Mail on my phone.

jayach — Mon, 06 Oct 2025 00:28:11 GMT

Are you still able to access your email via the webpage?

https://skyid.sky.com/signin/email

Re: Restore Yahoo Mail on my phone.

Andy2121 — Mon, 06 Oct 2025 16:27:33 GMT

Hi,

When I log in on the app, I'm given a choice to either sign in with Yahoo or Google. When I attempt to sign in on Yahoo, it says my account has been deactivated! I've tried to the MySky app also, without success. Whichever details I submit do not allow me access. I still have full access on other devices.

Re: Restore Yahoo Mail on my phone.

Andy2121 — Mon, 06 Oct 2025 16:29:54 GMT

I am indeed!

Re: Restore Yahoo Mail on my phone.

jayach — Mon, 06 Oct 2025 21:40:03 GMT

@Andy2121 wrote:
When I log in on the app, I'm given a choice to either sign in with Yahoo or Google.

If you choose Yahoo, are you trying to login using your full Sky email address?