Someone has requested a new pin

Julieanne21_ — Sun, 05 Oct 2025 07:41:48 GMT

Hi I've received an email yesterday from sky only checked this morning on emails the email has said I've requested a new pin which hasn't been me

Re: Someone has requested a new pin

caesarome — Sun, 05 Oct 2025 08:51:20 GMT

@Julieanne21_

Is this the pin to access your Sky emails (where you have posted) or something like the pin required to access age restricted content via your TV package ?

If the former I would change your login password:

https://skyid.sky.com/resetpassword/

Then make sure your account has not been accessed so go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

topic Someone has requested a new pin in Email

Someone has requested a new pin

Re: Someone has requested a new pin