https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5094910#M105898 <P>Hello, have just upgraded my iPhone from 13 to 16. On my 13 I could access my emails via Outlook but on my 16 can't access any emails. Any ideas ?</P> Mon, 22 Sep 2025 17:06:04 GMT tisburygreen67 2025-09-22T17:06:04Z https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5094910#M105898 <P>Hello, have just upgraded my iPhone from 13 to 16. On my 13 I could access my emails via Outlook but on my 16 can't access any emails. Any ideas ?</P> Mon, 22 Sep 2025 17:06:04 GMT https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5094910#M105898 tisburygreen67 2025-09-22T17:06:04Z https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5094920#M105902 <P>How can 2 step &nbsp;authentification be turned off. Can't get access to my emails and don't get the code to my phone</P> Mon, 22 Sep 2025 17:15:44 GMT https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5094920#M105902 tisburygreen67 2025-09-22T17:15:44Z https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5095022#M105903 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1240342">@tisburygreen67</a>&nbsp;</P> <P>Is this is Sky email related then to turn it off just sign in with the recovery code that you had to tick a box to say you had made a note of when setting this up. If you didn't do this then you will have to contact Sky to do this (don't let them tell you to go to yahoo) and this can take a number of days to be done once&nbsp;you get to someone who knows how to do it.</P> Mon, 22 Sep 2025 18:24:37 GMT https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5095022#M105903 caesarome 2025-09-22T18:24:37Z https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5095025#M105901 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1240342">@tisburygreen67</a>&nbsp;</P> <P>What is happening when you use Outlook on your new phone, an error messages ?</P> Mon, 22 Sep 2025 18:25:54 GMT https://helpforum.sky.com/t5/Email/Sky-Email/m-p/5095025#M105901 caesarome 2025-09-22T18:25:54Z