https://helpforum.sky.com/t5/Email/Re-Close-old-account-and-open-new/m-p/5091965#M105866 <P>My old email account is inactive I have tried many times over long periods to retrieve it, I'm not able to use my previous account as a result, I have new email address and&nbsp; seeking to update my account in order to enjoy using the App. Please help&nbsp;</P> Fri, 19 Sep 2025 19:15:02 GMT JIMBOB812015 2025-09-19T19:15:02Z https://helpforum.sky.com/t5/Email/Re-Close-old-account-and-open-new/m-p/5091965#M105866 <P>My old email account is inactive I have tried many times over long periods to retrieve it, I'm not able to use my previous account as a result, I have new email address and&nbsp; seeking to update my account in order to enjoy using the App. Please help&nbsp;</P> Fri, 19 Sep 2025 19:15:02 GMT https://helpforum.sky.com/t5/Email/Re-Close-old-account-and-open-new/m-p/5091965#M105866 JIMBOB812015 2025-09-19T19:15:02Z https://helpforum.sky.com/t5/Email/Re-Close-old-account-and-open-new/m-p/5091984#M105867 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4481464">@JIMBOB812015</a>&nbsp;</P> <P>Do you mean you are trying to access your old Sky email account, if so when did you last login to it here and what happens wnow when you try to:</P> <P>&nbsp;</P> <P><A href="https://skyid.sky.com/signin/email/" target="_blank">https://skyid.sky.com/signin/email/</A></P> Fri, 19 Sep 2025 19:25:26 GMT https://helpforum.sky.com/t5/Email/Re-Close-old-account-and-open-new/m-p/5091984#M105867 caesarome 2025-09-19T19:25:26Z