topic Re: Sky email acount in Email

Sky email acount

Simongriffiths — Thu, 28 Aug 2025 10:12:55 GMT

I can't access my sky email account it says its been suspended.

Re: Sky email acount

Mark39 — Thu, 28 Aug 2025 10:38:27 GMT

@Simongriffiths if the message says specifically 'suspended' it indicates that activity considered suspicious (but may not be) has been identified on your account. Unfortunately the suspension is applied automatically by Yahoo, and it appears that Sky can't remove it. You could try changing your password, but it might not clear the message. If that's the case, you'll have to contact Sky and see what they say.

Re: Sky email acount

scotti.1971 — Thu, 28 Aug 2025 18:46:11 GMT

Are you seeing a suspended message in Sky.com or when signing in through yahoo mail? As advised this means your mailbox has been deactivated due to compromise

This will need escalated by Sky to Yahoo. You would need to call the customer services so they can escalate to the appropriate team.