topic Signing in to get e-mails in Email

Signing in to get e-mails

joshing_man — Fri, 15 Aug 2025 12:10:04 GMT

Over the last few days having entered username and password and looked to open Yahoo e-mail I have then had to enter the username and password again, reject the 2FA prompt before then being able to access the e-mails. This is on both my PC and via Android mobile phone.

Any suggestions as to why or how to go back to only having to do it once?

Re: Signing in to get e-mails

caesarome — Fri, 15 Aug 2025 12:21:13 GMT

@joshing_man

After you enter the details the first time what happens ?

Re: Signing in to get e-mails

joshing_man — Fri, 15 Aug 2025 12:28:56 GMT

It simply goes back to Username box

Re: Signing in to get e-mails

caesarome — Fri, 15 Aug 2025 12:30:15 GMT

Have you tried clearing your browsers cache then cliosing it down before loading it up and trying again ?

Re: Signing in to get e-mails

joshing_man — Fri, 15 Aug 2025 13:12:35 GMT

Yes, had tried that and again just now. No difference.

The initial screen when going to www.sky.com says 'hello'. When it reverts to the second time asking for Username is says 'Let's get started'.

Does this on PC and mobile phone

Re: Signing in to get e-mails

Mark39 — Fri, 15 Aug 2025 13:21:03 GMT

@joshing_man It does exactly the same for me. It doesn't look like a cacheing issue, as it does the same thing using the browser's incognito mode.

Presumably the link between your Sky ID log in (the first one) and the Sky Yahoo Mail log in (the second one) is no longer there. It may be only temporary and revert back to normal at some point.

Re: Signing in to get e-mails

joshing_man — Fri, 15 Aug 2025 13:49:26 GMT

OK thanks.

Re: Signing in to get e-mails

william+dent — Mon, 10 Nov 2025 12:43:51 GMT

@joshing_man wrote:
Over the last few days having entered username and password and looked to open Yahoo e-mail I have then had to enter the username and password again, reject the 2FA prompt before then being able to access the e-mails. This is on both my PC and via Android mobile phone.

Any suggestions as to why or how to go back to only having to do it once?

Re: Signing in to get e-mails

Mark39 — Mon, 10 Nov 2025 13:19:10 GMT

@william+dent as you're simply quoting the original post, see the reply to it.

Re: Signing in to get e-mails

joshing_man — Mon, 10 Nov 2025 13:41:12 GMT

So far there has been no resolution to this issue and it is still occurring. Annoying and tedious but nothing more.

Re: Signing in to get e-mails

Mark39 — Mon, 10 Nov 2025 13:59:31 GMT

@joshing_man try signing in via this direct link: sky.com/signin/email

Re: Signing in to get e-mails

jayach — Tue, 11 Nov 2025 00:09:45 GMT

@joshing_man @william+dent

I get two "sign in" pages, but the first one asks for Email or Username and the second one asks for password.

Is that what you are refering to?

Re: Signing in to get e-mails

joshing_man — Tue, 11 Nov 2025 21:26:58 GMT

Username

Password

Username

Password

2FA (not enabled)

Re: Signing in to get e-mails

caesarome — Tue, 11 Nov 2025 21:42:44 GMT

@joshing_man

And is this happening if you use this link:

https://skyid.sky.com/signin/email/

Re: Signing in to get e-mails

joshing_man — Tue, 11 Nov 2025 21:45:41 GMT

I will try that along with the one suggested by Mark tomorrow and let you know

Re: Signing in to get e-mails

joshing_man — Wed, 12 Nov 2025 21:19:36 GMT

I used www.sky.com/signin/email tonight and that worked

Thank you so much!

Re: Signing in to get e-mails

caesarome — Wed, 12 Nov 2025 22:12:50 GMT

Good to hear @joshing_man so going forward I would use that one as that should take you directly to your account.

Re: Signing in to get e-mails

Jon190 — Wed, 01 Apr 2026 08:52:18 GMT

No help at all

Re: Signing in to get e-mails

Mark39 — Wed, 01 Apr 2026 09:06:28 GMT

@Jon190 help on what? You haven't told us what problem you're having.

Re: Signing in to get e-mails

wclive — Wed, 15 Apr 2026 13:39:12 GMT

Dono like the newsystem