https://helpforum.sky.com/t5/Email/Access-to-email-account/m-p/5056018#M105411 <P>I am trying to access my emails on a new laptop - my authorisation code is going to an old mobile and i have never recd a recovery code - stuck trying to access account - any thoughts ?</P> Sat, 09 Aug 2025 19:43:50 GMT jdp2 2025-08-09T19:43:50Z https://helpforum.sky.com/t5/Email/Access-to-email-account/m-p/5056018#M105411 <P>I am trying to access my emails on a new laptop - my authorisation code is going to an old mobile and i have never recd a recovery code - stuck trying to access account - any thoughts ?</P> Sat, 09 Aug 2025 19:43:50 GMT https://helpforum.sky.com/t5/Email/Access-to-email-account/m-p/5056018#M105411 jdp2 2025-08-09T19:43:50Z https://helpforum.sky.com/t5/Email/Access-to-email-account/m-p/5056036#M105412 <P>The Recovery Code is displayed on screen when you set up 2 step verification&nbsp; with a recommendation that you make a separate note of it. It's also sent to your email account. If you didn't make a note of it,&nbsp; you'll have to contact Sky and they'll be able to turn off 2 step verification on your behalf. It's unlikely to be instant though.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Sat, 09 Aug 2025 20:13:50 GMT https://helpforum.sky.com/t5/Email/Access-to-email-account/m-p/5056036#M105412 Mark39 2025-08-09T20:13:50Z