topic Re: Not receiving emails for yhe last five days . in Email

Not receiving emails for yhe last five days .

Darren+callow — Tue, 03 Jun 2025 17:33:04 GMT

I'm not receiving emails why?

Mark39 — Tue, 03 Jun 2025 17:36:45 GMT

Are you using an email app? Which one? ? Can you see the missing emails when you log in here: https://www.sky.com/signin/email ?

Darren+callow — Tue, 03 Jun 2025 17:39:30 GMT

I'm with yahoo though sky. I've not received any emails for days had up date on app last week since then nothing but I can send but not receive.

caesarome — Tue, 03 Jun 2025 18:33:08 GMT

Go to Settings (the screw icon on the right hand side) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make a change then logout and change your password:

You might want to give some thought to setting up two step verification as per this:

If you do set this up it in important that you make a note of and keep safe the recovery code.

jayach — Tue, 03 Jun 2025 22:17:57 GMT

@Darren+callow wrote:
I'm with yahoo though sky. I've not received any emails for days had up date on app last week since then nothing

Assuming you are accessing you email via a browser, it sounds like you have fallen prey to a phishing email.

Follow @caesarome's instructions to correct any changes the scammers have made, and make sure you change your password.