topic Re: Yahoo mail on android wrong format in Email

Yahoo mail on android wrong format

njt1970 — Thu, 22 May 2025 14:53:21 GMT

Hello, my emails on my android phone are unreadable as in wrong format they are showing as portrait view/displaying down the page tried all the troubleshooting no luck

Re: Yahoo mail on android wrong format

Mark39 — Thu, 22 May 2025 14:55:45 GMT

Are you using a mail app? Or are you accessing your email via your browser and sky.com?

Re: Yahoo mail on android wrong format

caesarome — Thu, 22 May 2025 15:05:58 GMT

@njt1970

If you are using the web browser on your phone then clearing it's data and cache.

Re: Yahoo mail on android wrong format

njt1970 — Thu, 22 May 2025 15:12:34 GMT

Im using the mail app yahoo and ive cleared my cache?

Re: Yahoo mail on android wrong format

caesarome — Thu, 22 May 2025 15:22:21 GMT

Have you tried deleting the app, rebooting your phone then installing the app again ?

Re: Yahoo mail on android wrong format

njt1970 — Thu, 22 May 2025 16:09:30 GMT

Hi yes thankyou ive tried that. Been two hours on the phone to sky then they cut me off!

Re: Yahoo mail on android wrong format

caesarome — Thu, 22 May 2025 16:17:49 GMT

Sky are not going to be able to help you with the Yahoo app.

Have you checked to see if there are any updates for this app ?

Re: Yahoo mail on android wrong format

jayach — Thu, 22 May 2025 16:23:56 GMT

It is normal for the emails to be in portrait mode when the phone is vertical, and switch to landscape when you rotate the screen.

If that is not happening for you, you may have switched lock orientation on. (Your phone may call it something different)

Do other apps rotate O.K.?