topic Re: How to revoke app passwords in Email

How to revoke app passwords

cyberluke — Mon, 19 May 2025 11:28:56 GMT

Hello all, is there a way to remove app passwords from your email? after calls with Sky and yahoo I'm at a loss. Yahoo tells me to contact Sky then Sky tells me to contact yahoo.

Re: How to revoke app passwords

Mark39 — Mon, 19 May 2025 11:51:56 GMT

Unless things have changed recently, the answer is no, I'm afraid.

Re: How to revoke app passwords

caesarome — Mon, 19 May 2025 12:16:57 GMT

@cyberluke

This question was posted on here a few months ago and as posted by @Mark39 there is no way to remove them I'm afraid.

Re: How to revoke app passwords

jayach — Mon, 19 May 2025 12:53:51 GMT

There used to be a way of revoking app passwords, but Sky removed, it stating it was a security risk. Crazy.

Re: How to revoke app passwords

cyberluke — Mon, 19 May 2025 13:01:09 GMT

That's crazy, so someone can just sit in an account using a password created by Sky that they can't revoke...

Re: How to revoke app passwords

jayach — Mon, 19 May 2025 13:21:28 GMT

I suspect Sky could revoke the app passwords, if only you could find someone who knows how to do it, but the user can't do it themselves.

All it would need is a simple option in our account to revoke all app passwords for the account, and we could then recreate the ones we need.

Re: How to revoke app passwords

cyberluke — Mon, 19 May 2025 18:09:45 GMT

Definitely, I've never used it so I don't mind just removing all of them however Sky tells me to call Yahoo, then yahoo tells me to call Sky. After 30 minutes of waiting back on the phone with Sky they put me to the wrong department and hung up. I thought it would be very simple just confirming my email and maybe a 2fa code but nothing.

Re: How to revoke app passwords

Mark39 — Mon, 19 May 2025 18:58:00 GMT

@cyberluke wrote:

Definitely, I've never used it so I don't mind just removing all of them however Sky tells me to call Yahoo, then yahoo tells me to call Sky.

Unfortunately tt appears to be Sky advisers' default practice when they don't know how to address the issue. As you've discovered, there's absolutely no point phoning Yahoo - they're not responsible for Sky Yahoo Mail and can't help.