topic Re: Err in Email

Err

RCHAM1 — Thu, 15 May 2025 12:21:15 GMT

Err changed network I cannot get access to email

Re: Err

Mark39 — Thu, 15 May 2025 12:24:31 GMT

You mean mobile network? What error message are you seeing when you try to log in? Are you using an email app? Or logging in via your browser and sky.com?

Re: Err

RCHAM1 — Thu, 15 May 2025 12:26:14 GMT

I am using laptop so browser sky email

Re: Err

caesarome — Thu, 15 May 2025 12:26:48 GMT

And what is happening, what onscreen error message are you seeing ?

Re: Err

Mark39 — Thu, 15 May 2025 12:30:23 GMT

@Mark39 wrote:

You mean mobile network? What error message are you seeing when you try to log in? Are you using an email app? Or logging in via your browser and sky.com?

Re: Err

RCHAM1 — Thu, 15 May 2025 12:30:41 GMT

Ok sorry I am back on line it's only taken 8 hours

Re: Err

jayach — Thu, 15 May 2025 13:20:52 GMT

I assume you mean broadband network, i.e. you changed ISP.

If so, who from and to?

Switching from one network to another (either mobile of broadband) shouldn't affect your email, so just what error message are you getting.