https://helpforum.sky.com/t5/Email/Sandy/m-p/4980050#M104270 <P>I can no longer access or send my sky emails - I was trying to update&nbsp;</P><P>y account with new number as it is asking for a two step verification code but sending this to my old. Number. &nbsp;I've contacted Sky 5 times this week and in order to get this removed and my new&nbsp;</P><P>obike. Number updated <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span> can anyone help please <span class="lia-unicode-emoji" title=":folded_hands:">🙏🏻</span>&nbsp;</P> Sat, 10 May 2025 15:21:47 GMT Fifi601 2025-05-10T15:21:47Z https://helpforum.sky.com/t5/Email/Sandy/m-p/4980050#M104270 <P>I can no longer access or send my sky emails - I was trying to update&nbsp;</P><P>y account with new number as it is asking for a two step verification code but sending this to my old. Number. &nbsp;I've contacted Sky 5 times this week and in order to get this removed and my new&nbsp;</P><P>obike. Number updated <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span> can anyone help please <span class="lia-unicode-emoji" title=":folded_hands:">🙏🏻</span>&nbsp;</P> Sat, 10 May 2025 15:21:47 GMT https://helpforum.sky.com/t5/Email/Sandy/m-p/4980050#M104270 Fifi601 2025-05-10T15:21:47Z https://helpforum.sky.com/t5/Email/Sandy/m-p/4980056#M104271 <P>I assume you don't have the Recovery Code that was issued when you first set up 2 step verification. If you've already contacted Sky, it's a matter of waiting for them to turn off 2 step verification on your behalf. That can take a while.</P> <P>&nbsp;</P> <P>You'll then be able to set it up again with your new mobile number. Be sure to make a separate note of the Recovery Code when it's displayed on screen, as Sky recommends.</P> Sat, 10 May 2025 15:31:26 GMT https://helpforum.sky.com/t5/Email/Sandy/m-p/4980056#M104271 Mark39 2025-05-10T15:31:26Z