https://helpforum.sky.com/t5/Email/Yeo-step-verification/m-p/4966438#M104127 <P>You mean Verification Codes are being sent to your old mobile?</P> <P>&nbsp;</P> <P>If you made a note of it as Sky recommended you can use your Recovery Code to turn off 2 step login, then set it up again with your new number.&nbsp;</P> <P>&nbsp;</P> <P>If you didn't make a note of your Recovery Code, you'll have to call Sky and they'll turn it off for you. That may take a while.</P> Wed, 23 Apr 2025 10:36:49 GMT Mark39 2025-04-23T10:36:49Z https://helpforum.sky.com/t5/Email/Yeo-step-verification/m-p/4966433#M104126 <P>They have the wrong mobile number and keep sending it to my old number how can I add my new number it won't let me</P> Wed, 23 Apr 2025 10:28:16 GMT https://helpforum.sky.com/t5/Email/Yeo-step-verification/m-p/4966433#M104126 Colin183 2025-04-23T10:28:16Z https://helpforum.sky.com/t5/Email/Yeo-step-verification/m-p/4966438#M104127 <P>You mean Verification Codes are being sent to your old mobile?</P> <P>&nbsp;</P> <P>If you made a note of it as Sky recommended you can use your Recovery Code to turn off 2 step login, then set it up again with your new number.&nbsp;</P> <P>&nbsp;</P> <P>If you didn't make a note of your Recovery Code, you'll have to call Sky and they'll turn it off for you. That may take a while.</P> Wed, 23 Apr 2025 10:36:49 GMT https://helpforum.sky.com/t5/Email/Yeo-step-verification/m-p/4966438#M104127 Mark39 2025-04-23T10:36:49Z