https://helpforum.sky.com/t5/Email/Can-t-reset-email-with-recovery-code/m-p/4964865#M104103 <P><SPAN>If you didn't make a separate note of your Recovery Code as Sky recommended, you'll have to contact Sky and they'll be able to turn off 2 step verification on your behalf. It may take a while, however. You can then set up 2 step login again with your new mobile number.</SPAN></P> Mon, 21 Apr 2025 07:15:48 GMT Mark39 2025-04-21T07:15:48Z https://helpforum.sky.com/t5/Email/Can-t-reset-email-with-recovery-code/m-p/4964855#M104102 <P>I have a new mobile phone number so cannot get my recovery code to reset my email password what can I do?</P> Mon, 21 Apr 2025 07:05:44 GMT https://helpforum.sky.com/t5/Email/Can-t-reset-email-with-recovery-code/m-p/4964855#M104102 Sweeycheeks 2025-04-21T07:05:44Z https://helpforum.sky.com/t5/Email/Can-t-reset-email-with-recovery-code/m-p/4964865#M104103 <P><SPAN>If you didn't make a separate note of your Recovery Code as Sky recommended, you'll have to contact Sky and they'll be able to turn off 2 step verification on your behalf. It may take a while, however. You can then set up 2 step login again with your new mobile number.</SPAN></P> Mon, 21 Apr 2025 07:15:48 GMT https://helpforum.sky.com/t5/Email/Can-t-reset-email-with-recovery-code/m-p/4964865#M104103 Mark39 2025-04-21T07:15:48Z