topic Re: Get Rid of Enable Smart Features Screen? in Email

Get Rid of Enable Smart Features Screen?

Julieirvine — Fri, 11 Apr 2025 14:36:42 GMT

I can no longer access my photos or docs at all. A screen pops up that says enable Smart Features. I cannot get past this without enabeling smart features but Norton security blocks it as unsafe. How can I get rid of the Smart Features Screen that's blocking me going any further?

Re: Get Rid of Enable Smart Features Screen?

Chrisee — Fri, 11 Apr 2025 14:39:13 GMT

@Julieirvine I dont believe this screen is related to your Sky Broadband but rather something related to Google app like mail.

Re: Get Rid of Enable Smart Features Screen?

Julieirvine — Fri, 11 Apr 2025 14:40:56 GMT

Thanks but it says sky/yahoo on the top of it

Re: Get Rid of Enable Smart Features Screen?

Chrisee — Fri, 11 Apr 2025 14:45:42 GMT

@Julieirvine if so it is related to the Sky email service Yahoo powers so I am moving this to the correct forum.

Re: Get Rid of Enable Smart Features Screen?

jayach — Fri, 11 Apr 2025 15:18:11 GMT

I suspect this is browser related, or a "false positive" from Norton.

How exactly do you access your email?

Could you show us a picture of the error, obscuring any private details.