topic Re: Swap Email Address between Sky Accounts in Email

Swap Email Address between Sky Accounts

Leet5096 — Fri, 11 Apr 2025 10:59:37 GMT

If I have a secondary email address linked to a Sky ID, is it possible to get this moved to another Sky ID?

ie.

Sky ID = XXXXXXXXX_AT_Sky.com

Secondary address = ABC_AT_Sky.com

Can this secondary address be moved to Sky ID: YYYYYYYY_AT_Sky.com ?

Thanks

Re: Swap Email Address between Sky Accounts

SKY1992bf — Fri, 11 Apr 2025 12:10:08 GMT

@Leet5096 Not afaik as you would probably need a new email address which sky no longer issue

Re: Swap Email Address between Sky Accounts

caesarome — Fri, 11 Apr 2025 12:12:34 GMT

@Leet5096

If you have a secondary email address although it is linked to your main Sky ID you should be able to access it as can with your main one at Sky.com.

Re: Swap Email Address between Sky Accounts

jayach — Fri, 11 Apr 2025 14:42:27 GMT

@Leet5096 wrote:
If I have a secondary email address linked to a Sky ID, is it possible to get this moved to another Sky ID?

ie.
Sky ID = XXXXXXXXX_AT_Sky.com
Secondary address = ABC_AT_Sky.com
Can this secondary address be moved to Sky ID: YYYYYYYY_AT_Sky.com ?

Thanks

I believe it can, and you should be able to do it yourself.

Presumably it currently shows as a secondary address on your first ID, so remove it from there. It then becomes a "guest" account

You can then attach it to the other ID.

See Sky's help pages for advice:

Sky iD help | Sky Help | Sky.com | Sky Help | Sky.com