topic Re: Change of number in Email

Change of number

Lo14 — Sun, 23 Mar 2025 17:05:56 GMT

How do I change my mobile number that I've changed so I can log on?

Re: Change of number

caesarome — Sun, 23 Mar 2025 17:14:03 GMT

Help can be found here on how to turn this off and/or change your number including using your online account manager to do this:

https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

You will be sent a 6 digit code to use to turn this off.

Re: Change of number

Mark39 — Sun, 23 Mar 2025 17:24:26 GMT

@Lo14 if you no longer have access to the mobile number you originally used to set up 2 step login, I don't believe you can change it.

You can either use the Recovery Code which was displayed on screen when you set up 2 step login to turn it off, or you 'll need to call Sky who can turn it off for you, though it may take a while.