topic Re: Reset password problem in Email

Reset password problem

Maciej72 — Wed, 26 Feb 2025 10:35:37 GMT

Hi.

I forgot memorable date to reset my password. What I need to do?

jayach — Wed, 26 Feb 2025 12:26:02 GMT

Why are you trying to reset your password?

If you still know your current password, you can reset your security questions here:

Maciej72 — Wed, 26 Feb 2025 12:45:09 GMT

Because I don't remember my memorable answer

Mark39 — Wed, 26 Feb 2025 13:12:23 GMT

@Maciej72 wrote:

Because I don't remember my memorable answer

That kinda doesn't make any sense. You only need to know your memorable answer if you're trying to reset your password. You don't need it to log in.

Maciej72 — Wed, 26 Feb 2025 13:39:16 GMT

I dont remember that (memorable date), so what doesnt make any sense ?

caesarome — Wed, 26 Feb 2025 13:43:31 GMT

Do you see an option to reset it here via an email address instead:

jayach — Wed, 26 Feb 2025 18:26:21 GMT

@Maciej72 wrote:
I dont remember that (memorable date), so what doesnt make any sense ?

You still haven't said why you are trying to reset your password, or have you forgotten what that is too?

What happens when you try to login here: https://skyid.sky.com/signin/email with your current password?

Maciej72 — Wed, 26 Feb 2025 22:15:45 GMT

Its ok. I get it now. Thank you