https://helpforum.sky.com/t5/Email/Emails-account-someone-has-the-same-user-name/m-p/4915242#M103548 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333882">@Sweta1</a>&nbsp;wrote:<BR /> <P>I have tried to access my e mail account and I cannot access it.</P> <HR /></BLOCKQUOTE> <P>Why can't you access it, what is happening when you try to login here to it</P> <P>&nbsp;</P> <P>:<A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Tue, 18 Feb 2025 16:48:23 GMT caesarome 2025-02-18T16:48:23Z https://helpforum.sky.com/t5/Email/Emails-account-someone-has-the-same-user-name/m-p/4915232#M103547 <P>I have tried to access my e mail account and I cannot access it. Phoned your number, someone has the same user name as me. I have had my account for over 20 years and no one could find me because someone else has my username.</P><P>Please could you help me with a new user name so I can access my account. My security question still valid</P> Tue, 18 Feb 2025 16:40:46 GMT https://helpforum.sky.com/t5/Email/Emails-account-someone-has-the-same-user-name/m-p/4915232#M103547 Sweta1 2025-02-18T16:40:46Z https://helpforum.sky.com/t5/Email/Emails-account-someone-has-the-same-user-name/m-p/4915242#M103548 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4333882">@Sweta1</a>&nbsp;wrote:<BR /> <P>I have tried to access my e mail account and I cannot access it.</P> <HR /></BLOCKQUOTE> <P>Why can't you access it, what is happening when you try to login here to it</P> <P>&nbsp;</P> <P>:<A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Tue, 18 Feb 2025 16:48:23 GMT https://helpforum.sky.com/t5/Email/Emails-account-someone-has-the-same-user-name/m-p/4915242#M103548 caesarome 2025-02-18T16:48:23Z