https://helpforum.sky.com/t5/Email/Email-log-in/m-p/4895652#M103343 <P>Sky days it takes 21 days to turn off 2 step verification on your behalf. Give them a call to chase it up, as it has been longer.</P> Tue, 28 Jan 2025 18:43:33 GMT Mark39 2025-01-28T18:43:33Z https://helpforum.sky.com/t5/Email/Email-log-in/m-p/4895637#M103342 <P>I need my phone number changed on my email account to be able to log into my email - I've changed my phone number and don't have access to the old number to get the 2 factor security authentication.</P><P>I also cannot remember the security password to enter this.</P><P>I called and requested this one month ago and it still hasn't been fixed.........</P><P>Please can you help fix this as I still can't access my email....</P><P>Please remove the two factor authentication from my account?</P> Tue, 28 Jan 2025 18:29:55 GMT https://helpforum.sky.com/t5/Email/Email-log-in/m-p/4895637#M103342 JasonWatkins1 2025-01-28T18:29:55Z https://helpforum.sky.com/t5/Email/Email-log-in/m-p/4895652#M103343 <P>Sky days it takes 21 days to turn off 2 step verification on your behalf. Give them a call to chase it up, as it has been longer.</P> Tue, 28 Jan 2025 18:43:33 GMT https://helpforum.sky.com/t5/Email/Email-log-in/m-p/4895652#M103343 Mark39 2025-01-28T18:43:33Z