https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4878310#M103118 <P>I am trying to reset the password on my email account but I'm not receiving the email to reset and it doesn't recognise the information on my security settings</P> Sat, 11 Jan 2025 13:15:18 GMT Hardy25 2025-01-11T13:15:18Z https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4878310#M103118 <P>I am trying to reset the password on my email account but I'm not receiving the email to reset and it doesn't recognise the information on my security settings</P> Sat, 11 Jan 2025 13:15:18 GMT https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4878310#M103118 Hardy25 2025-01-11T13:15:18Z https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4879011#M103119 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 12 Jan 2025 11:46:31 GMT https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4879011#M103119 Greenfingers001 2025-01-12T11:46:31Z https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4879032#M103120 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4302446">@Hardy25</a>&nbsp;</P> <P>The reset password should be being sent to the other email address you have setup on your account so have you checked there for it ?</P> Sun, 12 Jan 2025 12:02:17 GMT https://helpforum.sky.com/t5/Email/Unable-to-reset-email-password/m-p/4879032#M103120 caesarome 2025-01-12T12:02:17Z