https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870564#M102955 <P>Weird that I had to log in to send this message and that worked absolutely fine...&nbsp;</P> Sat, 04 Jan 2025 08:27:57 GMT Hannah143 2025-01-04T08:27:57Z https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870563#M102954 <P>Hey, I had a notification saying to re-enter my password a few days ago and the password wouldn't work so I changed it. I've had the same notification pop up again, so I put my new password in and it says I've encountered a problem with my account and need to contact you.&nbsp;<BR /><BR /></P><P>Thanks,</P><P>Hannah</P> Sat, 04 Jan 2025 08:26:20 GMT https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870563#M102954 Hannah143 2025-01-04T08:26:20Z https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870564#M102955 <P>Weird that I had to log in to send this message and that worked absolutely fine...&nbsp;</P> Sat, 04 Jan 2025 08:27:57 GMT https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870564#M102955 Hannah143 2025-01-04T08:27:57Z https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870579#M102956 <P>You could try resetting your password again here:&nbsp;<A href="https://skyid.sky.com/resetpassword" target="_blank">https://skyid.sky.com/resetpassword</A></P> <P>&nbsp;</P> <P>If that doesn't work, you'll need to contact Sky, as the message indicates (we're a customer Community - you're not talking to Sky here).</P> <P>&nbsp;</P> <P>I believe the message is displayed when Sky identifies some unauthorised attempt to access your account..</P> Sat, 04 Jan 2025 08:50:42 GMT https://helpforum.sky.com/t5/Email/Issue-logging-in-to-email/m-p/4870579#M102956 Mark39 2025-01-04T08:50:42Z