topic Re: Change name yahoo email in Email

Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 12:11:45 GMT

Need to change name on email..all the help points to doing this....

Go to Settings > More Settings > Mailboxes > Your email address

However there is no 'more settings' just settings and no 'mailboxes....HHEEELLLPPPPP need to change ASAP

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 12:31:17 GMT

You need to use a desktop browser, or a mobile browser in desktop mode to access more settings.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 12:45:23 GMT

Thank you 🙏 I'm in desktop I've gone on yahoo and my screen looks nothing like that?

Re: Change name yahoo email

Mark39 — Fri, 06 Dec 2024 13:06:30 GMT

Are you using an app? You need to log in via sky.com for these settings: https://www.sky.com/signin/email

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 13:11:53 GMT

@EmmaM1981 wrote:
Thank you 🙏 I'm in desktop I've gone on yahoo and my screen looks nothing like that?

I think you missed the fact I said a desktop browser. i.e. Chrome, Edge, Safari etc.

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 13:19:24 GMT

Here is what it will look like when you get there:

Can I just ask why you need to change it? I'm wondering if your account has possibly been compromised.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 13:21:18 GMT

Sorry yes I'm in safari?

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 13:22:25 GMT

Yep my screen looks nothing like that, and its a personal name change back to my maiden name 🙂

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 13:27:20 GMT

@EmmaM1981 wrote:
Yep my screen looks nothing like that, and its a personal name change back to my maiden name 🙂

So are you logging in via the link @Mark39 provided? https://skyid.sky.com/signin/email

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 13:33:57 GMT

@EmmaM1981 wrote:
Sorry yes I'm in safari?

On what device? If it's an iPad you will need to change it to desktop mode.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 13:36:03 GMT

I've used the link and safari and its just the same screen all the time which is the inbox list down the left hand side and no settings icon?

Re: Change name yahoo email

Mark39 — Fri, 06 Dec 2024 13:44:23 GMT

Right hand side, towards the top.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 13:45:31 GMT

I am putting into the safari search bar yahoo and clicking on the Aa to change it to desktop site it doesn't change anything him about to launch my ipad out the window ;-( thank you for trying I don't know what I'm doing wrong....

Re: Change name yahoo email

caesarome — Fri, 06 Dec 2024 13:56:16 GMT

@EmmaM1981

Are you using your iPad in portrait mode if so turn it round so it is in landscape mode to see if this helps.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 14:00:57 GMT

I've managed to use the desktop site on my mobile so thank you have found the mailbox settings and changed my name and guess what.... my phone is still showing as my old name not my new one ha ha....I give up would be easier to get re married! Thank you everyone

Re: Change name yahoo email

jayach — Fri, 06 Dec 2024 15:00:37 GMT

@EmmaM1981 wrote:
I've managed to use the desktop site on my mobile so thank you have found the mailbox settings and changed my name and guess what.... my phone is still showing as my old name not my new one

Now that you have changed your name in the Sky|Yahoo settings, any new email you send will be recieved as from you new name.

The name setting on the phone itself, may be in a different place.

Re: Change name yahoo email

EmmaM1981 — Fri, 06 Dec 2024 15:47:41 GMT

YYYYEEESSSSSS!!!!!!! It's worked had to remove outlook app on my phone and reset but its done.......thank you so much 😉

Re: Change name yahoo email

Mark39 — Fri, 06 Dec 2024 15:51:21 GMT

Well done! 😄