topic Re: Recover emails from wiped remote folders in Email

Recover emails from wiped remote folders

GreyHam — Mon, 02 Dec 2024 17:06:32 GMT

I normally manage my Sky email account remotely on my Mac. Over the years, I have created email folders on my Mac and moved some emails into them. The folders were not generated or replicated on my Sky account. What happens in my Sky account to those emails that I moved remotely? They no longer appear in my Inbox. My Mac has been wiped and I am trying to recover the emails that were moved into those folders.

Re: Recover emails from wiped remote folders

Mark39 — Mon, 02 Dec 2024 17:18:10 GMT

Are you using the default Mail app on your Mac? Does it use POP or IMAP for fetching your email from the server (sorry, I'm not familiar with Macs).

If you're using POP, your Mail app won't replicate your local folders on the server, and it may be set to delete mail from your server Inbox after you've downloaded it to the Mail app.

Re: Recover emails from wiped remote folders

GreyHam — Tue, 03 Dec 2024 12:28:55 GMT

@Mark39 Thanks for your reply. Yes, I am using the default mail app on my Mac. It uses IMAP but it does not appear to have replicated my local folders on the server unless these are hidden somewhere, and I cannot find emails that I moved to local folders in the Inbox on the server.

Re: Recover emails from wiped remote folders

caesarome — Tue, 03 Dec 2024 13:48:57 GMT

Have you tried deleting the account or n your Mac then settings it up again ?

Re: Recover emails from wiped remote folders

jayach — Tue, 03 Dec 2024 16:17:23 GMT

@GreyHam wrote:
It uses IMAP but it does not appear to have replicated my local folders on the server unless these are hidden somewhere, and I cannot find emails that I moved to local folders in the Inbox on the server.

Surely local folders are just that "local". I would not expect them to be on the server.

I've never used Apple Mail, so maybe they have different meanings.

Re: Recover emails from wiped remote folders

GreyHam — Wed, 04 Dec 2024 12:56:32 GMT

Thanks all for your help. So it seems my previous MAC probably downloaded mail via POP so local folders were not replicated on the Sky server account and were lost when the machine was wiped 😞 . I have reaccessed the Sky served account with my new Mac which uses IMAP and the historical local folders are not replicated there. However, now when I generate an email folder on my new Mac it is replicated on the Sky server account. So I am OK going forward and will just have to live without the lost emails. I will close out this conversation.