topic Re: I cant receive emails on my account in Email

I cant receive emails on my account

crocusfour — Sat, 23 Nov 2024 10:39:26 GMT

I was hacked yesterday have done the usual change passwords yadayada but since then i have not received any emails. I have sent test ones to the account from a gmail account but not received. Can anyone help?

Re: I cant receive emails on my account

caesarome — Sat, 23 Nov 2024 13:25:39 GMT

@crocusfour

I doubt you were hacked as the way these people get access is when someone has in error given their details via a scam

email that was sent to make it like it was from Sky.

As for your issue give this a try:

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

Re: I cant receive emails on my account

crocusfour — Mon, 25 Nov 2024 21:02:15 GMT

thanjk you done that but still not working unfortunately

Re: I cant receive emails on my account

jayach — Mon, 25 Nov 2024 23:00:34 GMT

When you checked the settings @caesarome recommended, was there anything that needed changing?