topic Re: Disappearing emails in Email

Disappearing emails

bonjovi7 — Thu, 31 Oct 2024 10:10:46 GMT

I moved some emails from my inbox to another folder but they have completely disappeared and arent showing anywhere? Anyone got any ideas how to find them?

Re: Disappearing emails

caesarome — Thu, 31 Oct 2024 10:14:41 GMT

@bonjovi7

Have you tried the search to see if they appear ?

Re: Disappearing emails

bonjovi7 — Thu, 31 Oct 2024 10:37:13 GMT

Hi thanks yes I've tried that and they're not in any folder... not even in deleted or spam.

Re: Disappearing emails

Mark39 — Thu, 31 Oct 2024 11:02:51 GMT

Are you using an email app? If so try logging in here and checking your folders: https://www.sky.com/signin/email

Re: Disappearing emails

bonjovi7 — Thu, 31 Oct 2024 11:13:21 GMT

Thank you I've tried that as well and still can't see them.

Re: Disappearing emails

caesarome — Thu, 31 Oct 2024 11:54:13 GMT

Sadly this does happen with Yahoo so have a read of this as it might be worth a try:

https://help.yahoo.com/kb/SLN2552.html

Re: Disappearing emails

bonjovi7 — Thu, 31 Oct 2024 11:57:29 GMT

Thank you... the emails are over 7 days old but thank you for suggesting.