topic Update scam email in Email

Update scam email

Locket2 — Thu, 10 Oct 2024 20:51:17 GMT

I stupidly fell for the update email scam. I had 2fa but they also managed to change recovery email. Sky have reset my password and the recovery email but I have now been made aware of someone who replied to the scam email that was sent from my account and received a reply. I am assuming that although it looks like my email address they are replying to it actually goes somewhere else? My question is how can I check this, I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated

Re: Update scam email

Mark39 — Thu, 10 Oct 2024 21:03:12 GMT

@Locket2 wrote:

I have looked on line and it says settings more settings but I can't find more settings option? Any advice greatly appreciated

Use a laptop or PC browser, or a mobile device's desktop mode.

Re: Update scam email

caesarome — Thu, 10 Oct 2024 21:27:10 GMT

@Locket2

Via your online email account have a look at these settings:

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.