topic Re: When i send an email it arrives like sky.update:(my email address) in Email

When i send an email it arrives like sky.update:(my email address)

HoBoJoJo — Mon, 07 Oct 2024 20:15:47 GMT

When I send an email from my J***********@sky.com the person receiving it sees my email as

Sky.update.J**********@sky.com

I've tried removing it from yahoo and re-adding but it's doing the same. Would I lose all my emails if I was to delete Yahoo Mail app and how can I get my account to show my email as it should be (without sky update displaying) Hope this makes sense sorry.

Re: When i send an email it arrives like sky.update:(my email address)

caesarome — Mon, 07 Oct 2024 21:13:28 GMT

@HoBoJoJo

Give this a try so try logging in here:

https://skyid.sky.com/signin/email/

Then go to Settings > More Settings > Mailboxes > Your email address > Your Name

If it is wrong there change it and then I would change it plus check this as well:

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make any change here then logout and change your password:

https://skyid.sky.com/resetpassword/

Re: When i send an email it arrives like sky.update:(my email address)

jayach — Mon, 07 Oct 2024 21:19:26 GMT

Did you reply to an email recently asking you to update/verify your email address?

If so, that was a phishing scam, so follow @caesarome's instructions, but get your password changed ASAP.