topic Re: Cannot access email at all in Email

Cannot access email at all

ANNOYED1234 — Mon, 19 Aug 2024 14:56:37 GMT

I get the following message when I try to log in:

"Account problem

We apologise for the inconvenience, but we have encountered a problem with your account.
Please contact [number] for further assistance."

I have called that number but was fobbed off.

Please help!

Re: Cannot access email at all

Mark39 — Mon, 19 Aug 2024 15:04:49 GMT

What did Sky say?

Re: Cannot access email at all

caesarome — Tue, 20 Aug 2024 08:45:51 GMT

@ANNOYED1234

Call the number again and tell then you can't access your Sky account due to that message, do not mention email as you might be wrongly told to go to Yahoo.