topic Re: Need to renew my email password. Sky wants me to provide the answer to a security question, whic in Email https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724247#M101240 <P>Thanks that's exactly my situation. I don't think I have a backup though. Could you advise me how to go about it please? (I'm getting on a bit and not a computer whizz!)</P> Sun, 18 Aug 2024 11:52:53 GMT Gr2am 2024-08-18T11:52:53Z Need to renew my email password. Sky wants me to provide the answer to a security question, which https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724217#M101238 <P>Sky website only offers one way to do this but as I cannot remember the answer they want I cannot do what is required. Surely there's another option??</P><P>&nbsp;</P> Sun, 18 Aug 2024 11:18:40 GMT https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724217#M101238 Gr2am 2024-08-18T11:18:40Z Re: Need to renew my email password. Sky wants me to provide the answer to a security question, whic https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724223#M101239 <P>Usually you can reset your password by selecting the email option but this is only possible if you have a backup email address setup on your account so I take it you don't have this setup ?</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 18 Aug 2024 11:23:00 GMT https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724223#M101239 caesarome 2024-08-18T11:23:00Z Re: Need to renew my email password. Sky wants me to provide the answer to a security question, whic https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724247#M101240 <P>Thanks that's exactly my situation. I don't think I have a backup though. Could you advise me how to go about it please? (I'm getting on a bit and not a computer whizz!)</P> Sun, 18 Aug 2024 11:52:53 GMT https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724247#M101240 Gr2am 2024-08-18T11:52:53Z Re: Need to renew my email password. Sky wants me to provide the answer to a security question, whic https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724251#M101241 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4154725">@Gr2am</a>&nbsp;</P><P>Assuming you know your current password, you should&nbsp;be able to log in here:</P><P><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P><P>and scroll down to find an option to change your security question.</P> Sun, 18 Aug 2024 11:59:56 GMT https://helpforum.sky.com/t5/Email/Need-to-renew-my-email-password-Sky-wants-me-to-provide-the-answer-to-a-security-question-which/m-p/4724251#M101241 jayach 2024-08-18T11:59:56Z