topic syncing emails between mobile, table and laptop in Email

syncing emails between mobile, table and laptop

wobblyshirl — Sat, 17 Aug 2024 11:45:45 GMT

I recently spent a long time deleting old emails on my android mobile but when logging into my email on my laptop all the deleted emails are still there. How can sycn between my devises to allow my email activity to update all of them.

Re: syncing emails between mobile, table and laptop

caesarome — Sat, 17 Aug 2024 12:30:49 GMT

On your Android mobile how do you access your emails, do you login to the Sky website or do you use an email app ?

Same question about your laptop, are you logging into the Sky website or using an app ?

Re: syncing emails between mobile, table and laptop

Mark39 — Sat, 17 Aug 2024 12:38:31 GMT

@wobblyshirl if you use IMAP in your email settings, what you do with your email on one device will be replicated on others. If you use POP it won't be.

Re: syncing emails between mobile, table and laptop

wobblyshirl — Sat, 17 Aug 2024 13:48:19 GMT

Thanks Mark,

I've definitely got Imap on my mobile but I haven't yet found the settings on my laptop, any ideas please?

Re: syncing emails between mobile, table and laptop

wobblyshirl — Sat, 17 Aug 2024 14:03:26 GMT

I'm accessing through Sky website, do I need to download the app to enable me to check the settings. The settings are imap on my mobile.

Re: syncing emails between mobile, table and laptop

wobblyshirl — Sat, 17 Aug 2024 14:22:31 GMT

I'm using the app on my mobile but the sky website on my laptop

Re: syncing emails between mobile, table and laptop

Mark39 — Sat, 17 Aug 2024 14:29:07 GMT

My undertanding is that If you delete an email on a device with IMAP settings, it should automatically delete from the mail server. There's no setting to add if you're accessing via sky.com - that connects directly to the mail server.

If you already have email open in sky.com you might need to refresh the page or log out and log in again for the deletion on your mobile to be reflected in your server view.

The only other possibility I can think of, its that there's a setting in the app you're using on your mobile to force the server to keep emails that you've deleted eslewhere. I'm not sure that such a device setting can actually exist as it defeats the purpose of IMAP.

Re: syncing emails between mobile, table and laptop

caesarome — Sat, 17 Aug 2024 15:10:49 GMT

@Mark39 wrote:

My undertanding is that If you delete an email on a device with IMAP settings, it should automatically delete from the mail server. There's no setting to add if you're accessing via sky.com - that connects directly to the mail server.

That is how it should work if you are using IMAP on one device as deleting on one should see the same emails deleted on the other.