topic Re: SIGN IN ISSUES in Email

SIGN IN ISSUES

SIMON+MOORE — Tue, 13 Aug 2024 18:16:47 GMT

When trying to sign in to SKY.COM i can enter username and password then nothing happens, i then click the sign in button again and it will then sign me in, then when i try to access Email ( Yahoo) it then asks about setting up 2 factor authentication.

The issue i have is that i should not have to click on the "Sign In " button twice before anything happens it accepts username and password on first click but i have to click "sign In" button again before it will do anything i ahve rebooted router and PC ( Desktop) but nothing seems to help.

Any Suggestions welcome.

Re: SIGN IN ISSUES

caesarome — Tue, 13 Aug 2024 20:51:12 GMT

@SIMON+MOORE wrote:

when i try to access Email ( Yahoo) it then asks about setting up 2 factor authentication.

If you don't want to select "Maybe later". You can also use this link to directly sign into your emails:

https://skyid.sky.com/signin/email/

As for your other issues try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

Re: SIGN IN ISSUES

SIMON+MOORE — Wed, 14 Aug 2024 21:05:45 GMT

Tried all and no difference. Everything works fine it's just the Delay as such to get into it.

Re: SIGN IN ISSUES

caesarome — Wed, 14 Aug 2024 21:14:59 GMT

And this happens if using another browser ?

Re: SIGN IN ISSUES

SIMON+MOORE — Wed, 14 Aug 2024 21:32:42 GMT

Yes, exactly the same.