topic Re: Email server down? in Email

Email server down?

Kevin1978a — Fri, 02 Aug 2024 10:06:24 GMT

I am having a job to access email via outlook, web or IOS app, it is saying the password hasn't been entered and I gave alterred nothing since it worked earlier this morning. Does anyone know if there are server issues?

Re: Email server down?

Mark39 — Fri, 02 Aug 2024 10:19:39 GMT

Yes, there are no server issues.

What is the error message when you try to log in here: https://www.sky.com/signin/email ?

Re: Email server down?

Kevin1978a — Fri, 02 Aug 2024 10:31:04 GMT

Account problem, we apologise for the onconvience, but we have encountered a problem with your account.

please call 0344 etc

on IOS it hangs whilst checking mail then comes back saying account error, no password provided for yahoo

do I need to call up - was hoping to avoid that if possible

Re: Email server down?

Mark39 — Fri, 02 Aug 2024 10:39:06 GMT

If you're using a VPN, try disabling it. You could try resetting your password, but failing that, you're going to have to call, I'm afraid.