topic Verifying a return email address . in Email

Verifying a return email address .

KarenGreig — Tue, 30 Jul 2024 09:08:08 GMT

I was hacked a few weeks ago and deleted my return email address by mistake. I have put it back in but I need to get it verified but don't know how to get into the account? I am not computer savvy. This is a nightmare for me.

Re: Verifying a return email address .

caesarome — Tue, 30 Jul 2024 09:12:54 GMT

Have you gone to this email address as you should have been sent an email to it and if so you will need to click the link in it to verify it.

Re: Verifying a return email address .

KarenGreig — Tue, 13 Aug 2024 12:10:20 GMT

I don't even know who/what this email address is. I said I wasn't computer savvy its taken me until today to find your reply!

Re: Verifying a return email address .

caesarome — Tue, 13 Aug 2024 12:44:57 GMT

Is this to do with your Sky email account as you return email address should be the same Sky email address so try this:

https://skyid.sky.com/signin/email/

Go to Settings (the nut like icon at the top right of the page) > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/