topic Re: Unable to reset my Sky Yahoo password. in Email

Unable to reset my Sky Yahoo password.

Helen1061 — Thu, 25 Jul 2024 18:04:21 GMT

Since problems this week I have tried to reset my Sky Yahoo password.

All I get despite inputting all correct information is a page saying "Access Denied".

Is anyone else having the same problems ?

Re: Unable to reset my Sky Yahoo password.

caesarome — Thu, 25 Jul 2024 18:25:19 GMT

Are you seeing the access denied message via this link:

https://skyid.sky.com/resetpassword/

If so try clearing your browsers cache and cookies then close down the browser before loading it up and trying again. If this doesn't work try a different browser works to see if that works for you.

Re: Unable to reset my Sky Yahoo password.

Millway23 — Thu, 25 Jul 2024 19:20:53 GMT

Always having problems with yahoo today not getting emails from sky.comto iphone

Re: Unable to reset my Sky Yahoo password.

caesarome — Thu, 25 Jul 2024 19:25:49 GMT

@Millway23

What is happening and where are you having these issues, with the email app on your iphone or when you login to Sky.com ?

Re: Unable to reset my Sky Yahoo password.

Mark39 — Thu, 25 Jul 2024 19:39:02 GMT

@Millway23 wrote:

Always having problems with yahoo today not getting emails from sky.comto iphone

If you're using your iphone's built-in Mail app, there have been intermittent problems for months with it. You might want to consider using the Outlook or GMail apps instead until Apple get round to fixing the Mail app/.