topic Re: emails delete automatically after 1 month. how do I change? in Email

emails delete automatically after 1 month. how do I change?

Steven+Watson — Fri, 19 Jul 2024 14:25:59 GMT

so, my historic emails cannot be found.

it looks like they only go back as far as 1 month

how do I get older ones?

Re: emails delete automatically after 1 month. how do I change?

Mark39 — Fri, 19 Jul 2024 14:29:04 GMT

If you're using a mail app you might find that the automatic deletion is because of a setting in the app. You could try looking online here: https://www.sky.com/signin/email

Re: emails delete automatically after 1 month. how do I change?

caesarome — Fri, 19 Jul 2024 15:14:00 GMT

@Steven+Watson

If this is happening via your online account then have a read of this as it might be worth a try:

https://help.yahoo.com/kb/SLN2552.html