topic Re: Emails in Email

Emails

Pep373 — Mon, 08 Jul 2024 15:47:38 GMT

Like checkers my Sky email on my Apple deviceshas been hacked by someone asking contacts in my account to buy Amazon vouchers for me me. Fortunately they recognised a hack and deleted.

Like Checkers my emails are now going to archive with slow download from the server.

I have tried to follow the advice but fall at the first hurdle as I cannot find "more settings" on my devices so cannot proceed further.

Help please.

Re: Emails

caesarome — Mon, 08 Jul 2024 15:50:01 GMT

@Pep373

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

If you have had to make then logout and change your password:

https://skyid.sky.com/resetpassword/

Re: Emails

Mark39 — Mon, 08 Jul 2024 16:07:16 GMT

@Pep373 'More settings' is only visible if you log in using your browser, not the Mail app. You might find it in the Mail app if there's a 'desktop mode' (or similar) within its settings.