topic Re: no spam folder in the IMAP folder used for Office 365 in Email

no spam folder in the IMAP folder used for Office 365

MR2owner — Fri, 05 Jul 2024 10:21:45 GMT

I have been using outlook through Office 365 for sometime. This is connected to my sky email account using IMAP. I cannot see my spam folder in Outlook. It does exist in my Sky email account. looking at the folders synchronised in Outlook with my sky emails I cannot see the spam folder. How do I ensure IMAP includes my sky spam folder when synchronising?

Re: no spam folder in the IMAP folder used for Office 365

caesarome — Fri, 05 Jul 2024 12:21:59 GMT

Do you see any folders like junk or trash ?

Re: no spam folder in the IMAP folder used for Office 365

MR2owner — Fri, 05 Jul 2024 14:55:32 GMT

Hi Caesarome, Yes I can see the trash folder and about 14 other folders carried over from my service provider but no Spam or Junk folder.

Re: no spam folder in the IMAP folder used for Office 365

MR2owner — Fri, 05 Jul 2024 15:07:17 GMT

Caesarome, I have noticed a Folder called BULK. Do you know what this IS?

Re: no spam folder in the IMAP folder used for Office 365

caesarome — Fri, 05 Jul 2024 15:35:31 GMT

Do you use any anti spam scanner as it might be that that has created the bulk folder.

Re: no spam folder in the IMAP folder used for Office 365

Mark39 — Fri, 05 Jul 2024 16:32:39 GMT

@MR2owner wrote:

Caesarome, I have noticed a Folder called BULK. Do you know what this IS?

I think Bulk mail is an Outlook thing. I have the Bulk folder too in Outlook 2019. Never seen anything in it, though. I use POP rather than IMAP so it's not synchronised.

Re: no spam folder in the IMAP folder used for Office 365

MR2owner — Fri, 05 Jul 2024 22:26:54 GMT

Norton is the only protection used. Having looked at the content of the BULK folder it appeas to be the same as the content of the SPAM folder on the Sky Yahoo email system. No idea why it would be carried over as BULK.