topic Re: Can’t receive emails in my inbox since account was hacked and can’t find more settings to help s in Email

Can’t receive emails in my inbox since account was hacked and can’t find more settings to help solve

Nat46 — Sun, 16 Jun 2024 22:13:04 GMT

Many of my contacts received an email from my account which wasn't me so I changed my password.

I have looked on the forum for similar issue but the advice said to login into yahoo go to settings and then more settings. I do not have an option for more settings so wondered what else I can do.

Re: Can’t receive emails in my inbox since account was hacked and can’t find more settings to help s

Mark39 — Sun, 16 Jun 2024 22:20:06 GMT

If you're using a mobile device, you need to select desktop mode (or similar wording) to see 'more settings'.

Re: Can’t receive emails in my inbox since account was hacked and can’t find more settings to help s

caesarome — Mon, 17 Jun 2024 04:37:29 GMT

@Nat46

https://skyid.sky.com/signin/email/

Go to Settings > More Settings > Filters and remove anything that you did not setup.

Then go to Settings > More Settings > Mailboxes > Your email address > Reply-to address

And again remove anything here that you did not setup.

Re: Can’t receive emails in my inbox since account was hacked and can’t find more settings to help s

Nat46 — Mon, 17 Jun 2024 08:13:10 GMT

Thanks it worked going through a different computer and I can receive emails again.